If you’re a landlord or property owner in Marlborough dealing with tenant complaints about damp and mould, Prestige Services is here to help. We offer independent, professional reports designed to uncover the true cause of the issue.
Using specialist tools such as infra-red thermal imaging cameras and moisture meters, we assess the condition of your property and provide clear, evidence-based recommendations. Whether the issue is due to condensation, structural problems or poor ventilation, our detailed reports offer valuable insights and practical advice.
Each inspection is carried out with care and attention to detail, ensuring that landlords, letting agents, and housing professionals across Marlborough can make informed decisions. Our reports are easy to understand, impartial, and trusted by those responsible for residential properties.
Landlords across Marlborough regularly turn to Prestige Services when faced with persistent damp and mould complaints from tenants. We know how challenging it can be to manage these issues, especially when the cause isn’t immediately obvious.
Our damp and mould reports are designed to identify the real reasons behind the problem. Whether the source is poor ventilation, structural damage, or lifestyle habits, we carry out detailed assessments using thermal imaging and moisture testing to gather solid, reliable data.
We explain our findings clearly, include photographic evidence, and tailor every report to the individual property. Crucially, we don’t sell or install damp treatments ourselves, so you can be confident that our advice is honest, impartial, and focused on giving you the full picture.
With extensive experience in Marlborough’s diverse housing stock, we know what to look for and how to help you resolve issues effectively. That’s why so many landlords and letting agents trust Prestige Services.
Prestige Services takes pride in delivering detailed, easy-to-understand reports for properties across Marlborough and surrounding areas. Our damp and mould reports typically include:
We carry out a full thermal imaging scan using infra-red cameras to spot colder areas where damp may be present. These can indicate poor insulation or hidden moisture issues in the building fabric.
We use handheld meters to measure the moisture content of walls, skirting, ceilings and floors. These targeted readings allow us to determine the exact cause and location of any damp-related issues in the home.
We assess the adequacy of the property’s heating and ventilation systems, including extractor fans and passive airflow. In many cases, a lack of ventilation is a key driver of persistent mould growth.
Each report includes photographs and thermal images that provide visual context. These are helpful when explaining the issue to tenants, contractors, or insurers.
You’ll receive a full written report highlighting the problem, its likely cause, and practical steps for resolution. We also include tips for future prevention, particularly in cases linked to everyday living habits.
Many homes in Marlborough were built before cavity wall insulation was standard. These solid wall structures can become cold and allow moisture to build up internally, creating the ideal environment for mould growth, especially in poorly heated spaces.
Period homes and terraced properties in Marlborough often suffer from blocked or deteriorating rainwater systems. Overflowing gutters or cracked downpipes can lead to penetrating damp that affects interior walls and ceilings over time.
While modern upgrades improve insulation, they can also trap moisture inside the home. We regularly see newly renovated properties in Marlborough that lack proper ventilation, resulting in persistent condensation and mould, especially during the colder months.
If you're renting out a property in Marlborough and have received complaints about mould or damp, our reports provide an independent and professional opinion on the cause, along with clear advice on what action should be taken.
Our reports support property managers with an impartial assessment of tenant-reported issues. We can help determine whether the cause is environmental or structural, and offer evidence that’s useful in dispute resolution.
If you’re living in a rented home in Marlborough and struggling with unresolved damp or black mould, our independent reports can help clarify the situation and ensure your concerns are taken seriously.
As a local business, we know the types of buildings and issues common in Marlborough properties. This local knowledge helps us give practical, relevant advice that works in real-world situations.
Our use of infra-red cameras and moisture meters enables us to detect hidden damp and temperature inconsistencies. These tools give us a detailed insight into what’s really happening beneath the surface.
Unlike some services, we don’t upsell treatments or repairs. Our only goal is to help you understand what’s causing the damp or mould and how to fix it properly.
When damp or mould becomes a concern, you need advice you can trust. At Prestige Services, we offer independent inspections that give you a clear understanding of the issue — and what to do next. We work with landlords, tenants and homeowners across Marlborough and the surrounding villages to deliver fair, accurate, and timely damp and mould reports.
To arrange your inspection, call us on 01672 288038, email leisa@prestigeservices.biz, or fill in our online contact form.
Local, reliable, and ready to help, that’s Prestige Services.
The duration of an inspection depends on the size of the property and the severity of the issue. Typically, it takes 1–2 hours. We ensure a comprehensive review without compromising on attention to detail.
No, Prestige Services does not offer treatment or repair services. As an independent company, we remain impartial, providing clients with trustworthy reports without any incentive to recommend specific remedial works.
Yes. Our reports are suitable for dispute resolution and include moisture readings, photos and a detailed summary of our findings. They are frequently used by both landlords and tenants as part of formal correspondence.
We use:
We inspect:
Not always. Mould often results from condensation due to activities like drying clothes indoors or inadequate ventilation. We assess both the structure and environmental factors to determine the true cause.
It’s not essential. While it can be helpful to ask tenants questions about heating and ventilation habits, we can still carry out a full inspection without them present, provided we have access.
We generally carry out inspections within 7–10 working days. For urgent cases, we may be able to respond sooner depending on availability. Please call 01672 288038 to check.
Fees depend on the property and level of detail required. We offer fixed pricing with no hidden charges. Contact us directly for a personalised quote based on your needs.
Prestige Services proudly provides expert mould and damp reports in Marlborough and all surrounding villages and towns. Our professional and friendly team serves homeowners, landlords, and businesses with high-quality workmanship and reliable service. In addition to Marlborough, we also cover the nearby areas of Ogbourne St George, Ogbourne St Andrew, Manton, Lockeridge, West Overton, Fyfield, Winterbourne Monkton, Winterbourne Bassett, Avebury, Aldbourne, Ramsbury, Baydon, Froxfield, Chilton Foliat, Great Bedwyn, Little Bedwyn, Pewsey, Burbage, Collingbourne Ducis, and Collingbourne Kingston. Whatever your Mould or Damp issue, you can count on us for dependable, expert support. We are committed to delivering outstanding service across the region. For trusted mould and damp reports in Marlborough and the surrounding communities, contact Prestige Services today on 01672 288038.
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