Residents and businesses in the forward-looking Wiltshire town of Swindon are increasingly swopping their traditional gas or oil boilers for air source heat pumps (ASHPs), or using this new technology to supplement their traditional heating and hot water supply. Many new build homes and commercial premises in Swindon are having ASHPs fitted as standard. The aim is to reduce energy bills while utilising a greener heating alternative.
For decades Prestige Heating & Electrical has looked after boilers and heating systems for clients across all the Swindon postcode areas, from the Old Town in SN1 to the northern suburbs of SN2 and all the town’s other suburbs like Stratton St Margaret and South Marston. Now we have a team of trained specialists you can depend on to service and repair air source heat pumps in Swindon.
Air Source Heat pumps need to be serviced at least once a year in Swindon to continue to perform with optimal efficiency. Without an annual check they could start costing more to run, and/or end up putting out less heat. An annual heat pump service in Swindon will also ensure the longevity of your heat pump and guard against potentially costly and inconvenient breakdowns of your heat pump and heating system.
Air source heat pumps provide both heat and hot water across every season. To get the best from your system, regular professional maintenance is a must. Here’s why Swindon homeowners trust our servicing:
Servicing ensures your heat pump operates as intended, using less energy to heat your home — helping you stay warm while saving money.
Well-maintained systems last longer. Preventative maintenance reduces wear on parts, supporting long-term, cost-effective performance.
By catching small faults early, you reduce the risk of full system breakdowns and avoid the need for emergency repairs.
Many manufacturers require an annual service. Our visits meet those standards and include all necessary documentation.
Our checks guarantee stable operation, so your system delivers steady warmth and hot water throughout the year.
A clean, tuned heat pump is more efficient, using less electricity — reducing both your costs and environmental impact.
Heat pump systems are generally dependable, but like any heating solution, they can occasionally develop issues. These are some of the problems we regularly fix for homeowners across Swindon:
The refrigerant in your heat pump is vital for heating. Small leaks often result in less heat being produced and a noticeable drop in overall system efficiency.
Issues with components like the compressor or fan motor can lead to power interruptions, strange noises, or system shutdowns.
When filters get clogged with dust, they reduce airflow and performance. This is one of the most frequent problems we see in both residential and commercial properties.
Malfunctioning sensors can send incorrect readings, which may cause the system to overheat or fail to start.
Cold weather can cause outdoor coils to freeze, especially if defrost cycles fail.
Our comprehensive heat pump servicing covers every essential component to ensure your system operates efficiently and safely. Each service includes:
Inspecting for leaks, corrosion, and external damage to components.
Filters are cleaned or swapped to maintain airflow and efficiency.
Cleaning fan blades and coil surfaces to boost system performance.
Ensuring correct operating levels for optimal energy use.
Confirming functionality, settings, and accuracy of temperature control.
Verifying performance through a complete heating cycle test.
Full documentation outlining what was checked, cleaned, or adjusted.
For most homes, an annual service is recommended to keep your air source heat pump running efficiently and within the terms of its warranty. A yearly check helps maintain performance and reduce the risk of unexpected faults.
If your system is used heavily — such as in a larger household, or if it supplies both heating and constant hot water — you might benefit from servicing every six months. This can help catch wear and tear earlier and extend the life of the system.
If you’ve recently moved into a property in Swindon and don’t know the service history, we recommend booking a professional inspection to assess the system and bring it up to standard if needed.
Even if your heat pump seems to be running, these issues could indicate underlying problems:
Banging, buzzing, or rattling from the unit may signal loose components, worn bearings, or airflow obstructions that need attention.
If your system takes longer than usual to reach the desired temperature, it could be due to restricted airflow, low refrigerant, or dirty filters.
A rise in electricity usage without a change in routine often means your heat pump is working harder than it should, reducing efficiency.
Regular freezing on the outdoor unit may suggest poor airflow, blocked drains, or faulty defrost settings — all of which can be resolved during a service.
Rooms that feel too cold or fluctuate throughout the day could mean your system is struggling to regulate temperature properly.
We live and work in the Swindon area, and we’re familiar with the specific heating challenges that come with local properties. Our services are designed to suit your home and your environment.
Our team services all well-known heat pump systems including Worcester, NIBE, Daikin, Mitsubishi, and Grant. As an independent business, our recommendations are based on experience, not sales quotas.
We know how busy life can be, which is why we offer appointments that suit your schedule. Early slots, quieter afternoons, or planned visits — we’ll find a time that works.
We’re upfront about our pricing from the start. We’ll give you a full quote in plain English and won’t hit you with hidden fees or confusing technical extras.
We’re easy to talk to and always happy to help. Whether you need advice, reassurance, or a clear explanation of your system, we’re here to guide you without the jargon.
Most of our work comes through referrals from happy customers in Swindon. We’re proud to have earned that trust and work hard to maintain it with every job we take on.
Don’t leave your heating to chance, a serviced heat pump is safer, cheaper to run, and more reliable. Whether you’re in the centre of Swindon or in one of the surrounding villages, Prestige Services is here to help with fast, friendly support and expert care.
📞 Call us on: 01793 297017
📧 Email: leisa@prestigeservices.biz
📝 Or visit our Contact Page to request a quote or book your appointment
Prestige Services – Swindon’s Trusted Name for Heat Pump Servicing
Local. Reliable. Experienced. Keeping your system working all year round.
Most appointments take between 45 minutes and 1 hour. If this is your first time or the system needs a little extra care, we’ll allow for that. We’ll always take the time to do it properly.
Servicing is generally quick and tidy. We only need access to the external unit and the indoor control or cylinder area. We respect your home and always clean up before we go.
Yes, we have experience with all the leading names — from NIBE and Grant to Mitsubishi, Daikin, Samsung, and Vaillant. We follow the correct service methods for each to keep everything running as it should.
Definitely. Annual servicing helps spot problems early, improves efficiency, and is often required by your heat pump’s warranty. Prevention is better (and cheaper) than a repair!
Yes, we’d be happy to remind you when your service is due. We can send out a yearly email or help set up a maintenance plan for your home or rental property.
Yes, we regularly serve the wider area as a local business, we’re always nearby and happy to help.
Prestige Services proudly offers expert air source heating pump servicing in Swindon and throughout the surrounding region. Our experienced team supports homeowners, landlords, and local businesses with dependable, high-quality services. In addition to Swindon, we also serve nearby areas including Wroughton, Chiseldon, Wanborough, Liddington, Stratton St Margaret, South Marston, Blunsdon, Highworth, Purton, Cricklade, Haydon Wick, Watchfield, Shrivenham, Bourton, Stanton Fitzwarren, Lydiard Millicent, Lydiard Tregoze, Broad Hinton, Hannington, and Castle Eaton. Whether you need urgent repairs, or scheduled maintenance, our qualified professionals deliver efficient and reliable service tailored to your needs. We take pride in our excellent customer care and attention to detail on every job. For trusted air source heating pump servicing in Swindon and across these local areas, contact Prestige Services today on 01793 297017.
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