Your air source heat pump works hard to provide comfortable, cost-effective heating — but to keep it performing well, it needs regular servicing. At Prestige Services, we offer trusted heat pump maintenance throughout Crudwell, ensuring your system stays efficient and reliable.
Whether you’ve had your unit installed recently or it’s been running for several winters, a routine service helps prevent faults, lowers running costs, and keeps warranties intact. We’re proud to be a local, independent business serving our Crudwell community with expert knowledge and dependable support.
Air source heat pumps provide heating and hot water all year round, so regular upkeep is vital. Over time, general wear and tear can impact performance. Routine servicing ensures your system stays safe, efficient, and reliable.
A clean and properly serviced heat pump uses less energy to produce heat. Keeping your system well-maintained helps reduce electricity use and lowers your monthly energy bills, especially during Crudwell’s colder months.
Servicing protects your heat pump from unnecessary wear. Keeping components in good working order helps prevent early breakdowns and extends the working life of your investment.
Routine maintenance allows early detection of faults or worn parts. This reduces the risk of system failures, giving you peace of mind when you need heating most.
Most warranties require annual servicing as a condition of cover. Our services provide the necessary paperwork to keep your warranty valid and protect your investment.
We test every key function of your heat pump to make sure it’s providing reliable heating and hot water throughout every season, helping to keep your home comfortable.
A well-serviced system consumes less electricity, reducing your home’s carbon output. Maintaining your heat pump helps you keep your heating system eco-friendly and efficient.
Heat pumps are reliable, but like any system, they can occasionally develop faults. Here are some of the most common issues we see in Crudwell properties:
Refrigerant is vital for heat transfer. Small leaks can develop over time, often going unnoticed until there's a drop in heating performance or efficiency.
The fan motor, control board, or compressor may experience electrical issues, which can cause system malfunctions or pose potential safety risks if left unchecked.
Filters can become blocked by dust and other particles, reducing airflow and efficiency. This is especially common in systems that haven’t been serviced regularly.
If a sensor stops working, the system may misread temperatures or pressures, causing improper cycling or performance issues.
During colder spells, the heat exchanger can freeze over, which may halt the entire system until it’s cleared and reset.
Our heat pump maintenance visits are thorough and tailored to ensure your system continues working at its best. Each service includes:
We check for signs of damage, corrosion, and any leaks affecting performance.
Removing dust and blockages ensures smooth airflow and more efficient operation.
We clean the fan blades and heat exchanger to prevent efficiency loss or obstruction.
We make sure the system pressure and refrigerant levels meet the correct specifications.
All controls are checked to make sure they’re accurate, responsive, and correctly set.
The unit is run to measure output, temperature delivery, and operating noise levels.
You receive a full report with our findings, any recommendations, and servicing confirmation.
To keep your air source heat pump working properly, we recommend servicing it once a year. This helps to maintain energy efficiency, ensure reliable heating, and meet most manufacturers’ warranty conditions.
If your home has a high heating demand — for example, in larger properties or multi-generational households — then servicing every six months can provide added peace of mind and better long-term system performance.
If you’re not sure when the last service took place (particularly if you’ve recently moved to a new property in Crudwell), it’s worth booking an initial assessment to make sure everything is working safely and efficiently.
It’s not always obvious when a heat pump needs attention, but these symptoms could indicate it’s time for servicing:
Noises like clicking, buzzing, or humming could point to mechanical issues, loose parts or motor faults inside the unit.
Delays in warming up your rooms or water may suggest something is interfering with the heat exchange process or internal controls.
If your bills have suddenly increased, your heat pump may be consuming more power due to poor efficiency or strain on components.
Icy build-up that doesn’t melt properly may indicate a problem with the unit’s defrost cycle or airflow blockage.
If certain rooms are colder than others or your thermostat seems unreliable, there may be an issue with sensors or internal airflow distribution.
We’re a local business based near Crudwell with extensive experience across Gloucestershire. Our knowledge of local properties means we can offer smart, practical solutions that suit the area’s housing stock.
We work with heat pumps from all major brands, including Grant, Daikin, Vaillant, NIBE, and Mitsubishi. As we’re not tied to any brand, our advice is objective and focused on what’s best for you.
We make it easy to find a time that works for you. With flexible appointments available throughout the week, we’ll work to your schedule for minimal disruption and maximum convenience.
You’ll receive a full breakdown of costs before we begin any work. No unexpected add-ons — just clear, fair pricing from a company that values integrity.
Our customer-first approach means we’re always available to offer guidance, support, or aftercare. We pride ourselves on being responsive and attentive to your needs.
Trusted by homeowners across Crudwell, our reputation has been built through word-of-mouth and consistent quality. We’re proud of our track record and our many repeat customers.
Looking after your air source heat pump has never been easier. Regular servicing improves efficiency and prevents future issues. Wherever you are in Crudwell or the surrounding area, Prestige Services is here to provide dependable, expert maintenance tailored to your needs.
📞 Call our team: 01666 238299
📧 Email us at: leisa@prestigeservices.biz
📝 Or complete our Contact Page to arrange your service or receive a quote
Prestige Services – Crudwell’s Heat Pump Professionals
Local. Trusted. Experienced. Helping your system perform at its best.
Most air source heat pump services take between 45 minutes and 1 hour, depending on the make and model of your system. If it’s your first service, or if the system hasn’t been maintained regularly, we may need a little longer to carry out deeper cleaning or minor adjustments. We always take the time needed to ensure everything is done thoroughly and properly, and we’ll let you know in advance if we expect any delays.
Not at all. Heat pump servicing is generally quick, quiet, and non-intrusive. We simply ask for clear access to both the indoor unit (usually near the cylinder) and the outdoor unit (often mounted outside the property). Most of the work involves checks, cleaning, and adjustments. We don’t need to shut off water or electricity for long periods, and we always leave the area clean, tidy, and exactly as we found it.
We service all major air source heat pump brands, including Mitsubishi Ecodan, Samsung, NIBE, Vaillant, Daikin, Grant, and more. Our engineers are fully trained and experienced with both domestic and light commercial systems, so whether your heat pump was recently installed or has been running for several years, we have the expertise to maintain it properly. We also keep up to date with manufacturer guidelines to ensure our servicing meets all warranty requirements.
Yes, absolutely. Even if your heat pump appears to be working normally, it’s important to have it serviced annually. Like a car or boiler, a heat pump can develop hidden issues — such as blocked filters, low refrigerant, or sensor faults — that may not be obvious until they cause a breakdown. Regular servicing helps identify these issues early, maintains energy efficiency, and keeps your system performing reliably throughout the year. It also ensures you stay compliant with your manufacturer’s warranty.
Yes, we offer servicing reminders and maintenance plans to make sure you never miss an annual service. When you book your first service, we can arrange to send you a yearly reminder or discuss a regular maintenance schedule. This is particularly useful if you manage multiple properties or simply want the peace of mind that your heat pump will be looked after without having to remember dates each year.
Yes, we regularly provide heat pump servicing in Crudwell and all surrounding areas. As a local business, we pride ourselves on offering a friendly, responsive service to homeowners across the region. If you’re unsure whether we cover your postcode, just give us a call, we’re always happy to help.
Prestige Services provides trusted and professional air source heating pump servicing in Crudwell and the surrounding areas. Our experienced team works with homeowners, landlords, and businesses to deliver high-quality, reliable services. We proudly cover not only Crudwell but also the nearby towns and villages of Malmesbury, Hankerton, Oaksey, Eastcourt, Culkerton, Ashley, Long Newnton, Tetbury, Charlton, Brokenborough, Shipton Moyne, Kemble, Poole Keynes, Ewen, Minety, Corston, Lea, Norton, Garsdon, and Sherston. Whether you need a routine check, or urgent repairs, we are here to help with expert service you can rely on. For dependable air source heating pump servicing in Crudwell and the wider area, contact Prestige Services today on 01666 238299.
I hope you find our web site useful, should you have any questions please feel free to call me on:
